Design Kuu Return policy
For any undamaged product, simply return it with its included
accessories and packaging along with the original receipt (or gift
receipt) within 14 days of the date you receive the product, and we
will exchange it or offer a refund based upon the original payment
method. In addition, please note the following: (i) Products can be
returned only in the country in which they were originally purchased.
When we receive a valid warranty claim for a product purchased from
us, we will either repair the relevant defect or replace the product.
If we are unable to repair or replace the product within a reasonable
time, the customer will be entitled to a full refund upon the prompt
return of the product to us. We will pay for shipment of repaired or
replaced products to customer and customer will be responsible for
return shipment of the product to us.
Our photos are shot in both natural light and studio conditions so
there might be slight differences in image colors compared to real
products, due to these technical reasons and differences in customers
screen settings. We aim to present our products as accurately as
possible but can not guarantee an exact match. Slight differences in
colors should not be considered as flaws.
Business Name: Design Kuu Co. Ltd.
Email: sannaliina ( at ) designkuu .fi
Street Address: Vanha Nurmijärventie 7, 01670 Vantaa
Zip / Postal Code: 01670